The UPS Store Comes to Berry Farms

By Jason Zasky

Anil Sawhney aimed to open a UPS Store in Berry Farms as far back as 2018, but it wasn't until February 2024 that his dream became reality. 

"Being that Berry Farms is one of the thriving new developments in the area, I wanted to make sure I had a location here," says Sawhney, who also owns a UPS Store in Maryland Farms (Brentwood) and yet another on Port Royal Road in Spring Hill, the latter of which opened in July of this year. 

"Things are going even better than expected. The community has been very good to us, and we are excited that we are here," he says. 

That is hardly a surprise, considering the services and convenience his shop offers.

"We are a full-service small business center, so a lot of things can be done in one place. Customers can avoid making multiple stops and spend less time on the road," he begins.

"UPS is known for shipping, but we are also a full-service print shop," he continued. "We do posters, banners, brochures, and binding. We also do custom-printed invitations. We can print the invitations, envelope them, and send them out. It's an end-to-end process where customers don't really have to do anything except help with the design."

Sawhney's store also provides notary services and takes passport photos, among other things. That's why he counts on three full-time employees and several part-time staffers to help spread the word about all the establishment offers.

"I tell my employees they have two jobs: One is to provide to provide world-class customer service and a world-class customer experience. People come in happy, and I want them to go out happy," he says. "The second job they have is to educate customers in terms of services we provide and things we can do. Many times, people are not aware that they can get their invitations printed here," he notes.

Meanwhile, Sawhney and his team are also working hard to fully integrate the store into the local community. 

For instance, they sponsored Movies in the Park in June, a monthly event at Hughes Mill Park. 

"We have also partnered with local schools on events, and I have reached out to local churches to donate and partner with them," adds Sawhney, who has lived in Brentwood or Franklin for the past 25 years and expects to stay here when he retires, though his retirement is still many years away.

For now, he is laser-focused on getting the Berry Farms and Spring Hill stores to maximum efficiency. 

"I just want the community to know that we are here to help with any of their day-to-day printing and shipping needs. I can guarantee you will go out with a smile," he adds, before noting that the Berry Farms location is open seven days a week, in part because it provides a maximum level of convenience for customers. 

"Some people are only able to come out on the weekends because they are working long hours during the week, and being open on Saturday and Sunday makes things easier for them," he says.

Asked whether he would consider opening yet another UPS Store in Middle Tennessee, Sawhney has a ready answer. 

"Probably," he says with a laugh. "I want all the existing locations to be high-performing stores first, and when the time comes, if it's God's will, there will probably be another one," he advises, knowing that the Nashville metropolitan area will likely continue to grow for many years to come.  

"I truly thank God for my family and all their support, and the community for entrusting us to perform the services we provide," he concludes. "Right now, I just want to continue pursuing the path I am on."  

The UPS Store (Berry Farms) is located at6041 Rural Plains Cir., Ste. 110

Franklin, TN 37064, Phone: 615-236-6160